RoyalPanda Terms and Conditions

Welcome to Royal Panda. These Terms and Conditions govern your use of our website, mobile applications, and all gaming services we provide. By creating an account or using our platform, you agree to be bound by these terms in full. Please read them carefully before you register or play with us.

About Our Casino

At Royal Panda, we are operated by Royal Panda Ltd., a company registered in Malta (reg. C58222), with our registered office at Level 7, The Plaza Business Centre, Bisazza Street, SLM 1640, Sliema, Malta. Our casino is part of the LeoVegas Mobile Gaming Group, which forms part of MGM Resorts International. RoyalPanda operates under a corporate group licence issued by the Malta Gaming Authority (MGA/CRP/237/2013), granted on 1 August 2018. We are proud members of eCOGRA and Blexr/CasinoReviews alternative dispute resolution schemes, ensuring fair and transparent gaming for every visitor to royal panda casino online.

Eligibility and Account Registration

To use royal panda, you must be at least 18 years old or the legal age for gambling in your jurisdiction, whichever is higher. When you complete your royalpanda register process, we require accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your royal panda login credentials, and you agree to notify us immediately of any unauthorized use of your account.

• You must provide truthful identification details when creating a RoyalPanda account
• We may request verification documents before processing any royalpanda withdrawal
• Only one account per player, household, or device is permitted
• We reserve the right to suspend accounts pending identity checks

Restricted Territories

We do not accept players from Afghanistan, Curaçao, Cyprus, Ethiopia, Iran, Iraq, Kuwait, Somalia, Syria, the United States, Yemen, or any jurisdiction where online gambling is prohibited by law. It is your responsibility to ensure that using our services is legal in your country of residence.

Royal Panda Bonus Terms

Our Royal Panda bonus offers are subject to specific wagering requirements and expiry dates. Our Casino Welcome Offer provides a 100% deposit match up to $1,000, alongside up to 2,000 Free Spins unlocked gradually over 12 weeks. This royal panda casino bonus carries a 35x wagering requirement on your deposit, to be completed within 7 days, using cash stakes only. Our Live Casino Welcome Offer matches your first deposit by 100% up to $1,000, plus $15 in Reward Games, requiring a minimum $10 deposit and 40x wagering.

We do not currently offer a royal panda no deposit bonus as part of our standard promotions; all welcome offers require a qualifying deposit. Additional promotions include our Lunch Spins (up to 30 royal panda free spins daily, Monday to Friday) and our Bamboo Bonus, offering a 50% deposit match up to $150 extra each Thursday and Friday. Any royal panda casino bonus code provided through promotional channels must be entered at the time of deposit to be valid.

Game contributions toward wagering requirements vary: Slots contribute 100%, Table Games contribute 10% (First Person and Evolution titles contribute 0%), Video Poker contributes 10%, and Live Casino or Crash/Mine games contribute 0%. Selected titles such as Blood Suckers and Dead or Alive contribute 70%. We reserve the right to amend contribution rates and bonus terms at our discretion.

Our Games and Software

RoyalPanda features over 2,000 titles across slots, live casino, game shows, and jackpot games, with new releases added monthly. Our royal panda slots collection includes content from NetEnt, Evolution, Pragmatic Play, Play'n GO, and Microgaming. Our royal panda live casino experience is powered by Evolution, offering roulette, blackjack, baccarat, craps, and First Person game variants. We also feature our exclusive Royal Jackpot, a progressive prize pool worth millions, alongside video poker and additional table games.

We make our platform available on desktop and mobile browsers without requiring downloads, and through our dedicated RoyalPanda app for smartphones and tablets. Whether you access our RoyalPanda casino app or play directly through your browser, we ensure a consistent and secure gaming environment across all devices.

Deposits and Withdrawals

We support a range of deposit methods including Visa, Mastercard, Skrill, Neosurf, Apple Pay, and Paysafecard, depending on your region. When making a royalpanda deposit, availability of methods may vary by jurisdiction and currency, including USD, CAD, EUR, NZD, NOK, INR, and BRL. We generally require withdrawals to be processed via the same method used for your deposit wherever possible.

We strive to process every royalpanda withdrawal within 24 hours, though under our licence conditions, processing may take up to 5 working days. Please note that a 5% charge applies to withdrawals of unwagered funds, with a minimum threshold of €10. We are committed to maintaining transparent royal panda casino payout practices and will notify you of any delays affecting your withdrawal request.

Loyalty and VIP Rewards

Every player is automatically enrolled in our Royal Panda Loyalty Club upon registration. As you continue playing, your VIP level rises based on your real-money activity, unlocking reloads and exclusive rewards. We at RoyalPanda value long-term relationships with our players and continually enhance our loyalty benefits.

Responsible Gambling

We are committed to promoting responsible gambling across our platform. We provide tools including deposit limits, self-exclusion, and reality checks to help you manage your play. If you feel your gambling habits are becoming problematic, we encourage you to contact our support team or seek assistance from professional organizations.

Customer Support

Our support team is available via live chat, email at help@royalpanda.com, and by phone. For data protection inquiries, you may contact our Data Protection Officer at dpo@leovegasgroup.com. Our RoyalPanda team provides assistance in English and regional languages depending on your market.

Liability and Limitations

We do not guarantee uninterrupted access to our services and shall not be liable for losses arising from technical failures, third-party payment issues, or circumstances beyond our reasonable control. Your use of royal panda betting and gaming services is at your own risk, subject to applicable laws in your jurisdiction.

Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. Material changes will be communicated through our website or via email. Continued use of Royal Panda following any amendment constitutes your acceptance of the revised terms. We advise you to review this page periodically to stay informed of updates.

Governing Law

These terms are governed by the laws of Malta. Any disputes arising from your use of our services will first be addressed through our internal complaints procedure, followed by escalation to eCOGRA or another approved ADR provider if necessary.

By using casino royal panda, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. If you do not agree with any part of these terms, please refrain from using our services.